Privacy Policy
Welcome to Pizazz Print’s Privacy Policy. This page outlines how we collect, use, and protect your personal information when you visit our website or engage with our design services.
Information We Collect
When you visit our website or use our design services, we may collect the following types of information:
- Personal Information: This may include your name, email address, phone number, and billing information when you engage with our design services.
- Non-Personal Information: We may also collect non-personal information such as your IP address, browser type, and browsing behavior on our website.
How We Use Your Information
We use the information we collect for the following purposes:
- Providing Services: We use your personal information to provide you with our design services, including creating custom designs, communicating with you about your projects, and processing payments.
- Improving Our Services: We may use non-personal information to analyze trends, track user behavior, and improve the quality of our website and services.
- Communications: We may use your contact information to send you updates about our services, promotions, and other relevant information. You can opt out of these communications at any time.
Protection of Your Information
We take the security of your personal information seriously and implement appropriate measures to safeguard it against unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Payment Terms
- Payment in Advance: All design services provided by Pizazz Print require payment in advance. Work on your project will commence only after we receive the first half of the total payment.
- Balance Due: The remaining balance is due upon completion of the project and before the final files are delivered or the product is sent to print.
Return Policy
- Client Error: In the event of client error (e.g., incorrect information provided, design changes after approval, etc.), a reprint fee will apply. The reprint fee will be 70% of the original order total. The client is responsible for reviewing all proofs and ensuring accuracy before approving the final design.
- No Refunds: Please note that all payments made to Pizazz Print for design services are non-refundable. Once work has commenced on a project, clients are responsible for payment in full, regardless of the project’s completion status or any changes in circumstances.
Commencement of Orders
- Payment Confirmation: Orders will commence only after we receive confirmation of the first half of the payment. Delays in payment may result in delays in the commencement of your order.
Quality Assurance
- Quality Control: We take great care to ensure that our design services meet the highest standards of quality. However, if you have any concerns about the quality of our work, please contact us immediately, and we will do our best to address them to your satisfaction.
Contact Us
If you have any questions or concerns about our return and payment policy, please contact us at jon@pizazzprint.com. We are here to assist you and ensure that your experience with Pizazz Print is exceptional.
Thank you for choosing Pizazz Print. We appreciate the opportunity to serve you and look forward to helping you bring your creative vision to life!